Duckworth Automotive SMS Program

1. Program Description

The Duckworth Automotive SMS Program sends promotional and transactional SMS messages to opted-in users regarding vehicle matching, pre-approval follow-ups, inventory updates, and related automotive services (e.g., cars, trucks, vans, SUVs). Upon opting in, you can expect up to 9 messages in the first month, then up to 4 messages per month thereafter. Message frequency varies based on your interactions and consent.

2. Opt-Out Instructions

You can cancel the SMS service at any time. Simply text "STOP" to the phone number from which you received messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially (e.g., via website form with explicit consent checkbox), and we will resume sending SMS messages to you.

3. Help Instructions

If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to [email protected] or call 236.900.3172.

4. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

5. Message and Data Rates Disclaimer

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

6. Privacy Policy Link

For privacy-related inquiries, please refer to our privacy policy: https://www.duckworthauto.ca/privacypolicy.

7. Compliance with Industry Standards

This SMS program complies with all applicable regulations, including Canada's Anti-Spam Legislation (CASL), the Personal Information Protection and Electronic Documents Act (PIPEDA), and CTIA messaging principles. We obtain express opt-in consent before sending any messages and honor all opt-out requests immediately.

8. Legal Compliance Note

Duckworth Automotive reserves the right to modify or terminate the SMS program at any time. Continued participation after changes constitutes acceptance. We comply with all legal requirements and do not send messages without consent. For questions, contact us at [email protected] or 236.900.3172.